Profile of the AWM Production Department
Since answering the Lord's call to ministry, Andrew and Jamie have been recording and distributing Andrew's messages. After more than 40 years sharing the Gospel, Andrew has archived hundreds of teachings, published more than 35 books and produced many topical teaching series. As the ministry has grown, so too have the requests for these materials. The products Andrew and Jamie once distributed on their own now require a production team of eighteen people to keep up with the orders the ministry receives on a
Production Department Manager, Millie Narvaez, who has been with AWM for nearly twenty-three years, recalls a time when the department, then mostly volunteer, mailed approximately five-hundred letters, and produced and shipped around two-thousand cassette tapes per month. Now, a long time since those early days in Manitou Springs, Millie's department mails between 150,000 and 200,000 letters per month. These include all ministry related correspondence, brochures and meeting announcements as well as newsletters, magazines and other information. While there are still a few lingering cassettes, Millie said that the majority of what they produce and ship are CDs and DVDs. She estimates shipments totaling roughly 35,000 pieces each month between the CDs, DVDs, books, study guides, and various other products currently available.
The ministry receives these requests through a steady stream of phone calls fielded in the AWM Phone Center, electronically through the AWM website, and by letters received in the mail. While much of the product being shipped has been paid for with suggested donation amounts, Andrew has also given away millions of his teaching materials at no charge. Offering free tapes and CDs reflects Andrew's commitment to the Lord that he would always make his messages available, regardless of a person's ability to make a donation.
The Production Department does more than handle the shipping of the outgoing products; the team is also responsible for the duplicating processes and packaging the items as well. A large part of production involves the duplication of the CDs and DVDs. The department has roughly one hundred and fifty CD/DVD burners running between eight and twelve hours a day to keep up with the
Additionally, the department is responsible for packing the materials Andrew brings with him when he goes on the road for a Gospel Truth Seminar or to an individual off-campus meeting. As the attendance at Andrew's meetings continues to grow, the task of supplying the materials to meet the people's needs does as well.
Millie relies on Supervisor, Vera Webb and Jr. Supervisor, Anna Yamamoto to keep the team running smoothly. The majority of employees in the production department are Charis Bible College graduates or current students. Millie said, "The production crew is made up of great folks and good workers."
Like all aspects of the Andrew's ministry, AWM's Production Department has grown significantly over the years. The department occupies roughly ten-thousand square feet of space in the current building. Millie remembers thinking about how big the area was when they first moved in. Now she and the team are looking forward to being able to utilize significantly more space in the proposed new facility. The new space will allow them to produce, house and distribute the materials that continue to set people free in an increasingly efficient way.